Terms and Conditions apply.

Imperial GM in Bloemfontein, Free State, is Always looking for talented people across various departments to join our team. http://www.imperialgmbloemfontein.co.za/

Imperial GM is a member of the Imperial Automotive Group and provides a rare blend of outstanding leadership and a culture that is distinctively people-oriented. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the largest and most successful retail automotive groups in the nation. http://www.imperial.co.za/

 
 

Interval Vacancy-PRODUCT SPECIALIST

Imperial GM in Bloemfontein, Free State, is looking for Product Specialist  with proven track record to join our team. http://www.imperialgmbloemfontein.co.za/

This position pays monthly with outcome-based incentives and can lead to career advancement within the dealership or the Imperial Automotive Group.

 

Essential Duties and Responsibilities  (Other duties may be assigned.)

  • Maintains Customer Satisfaction scores at or above company standards.
  • Provides complete explanation of vehicle features, accessories, warranty and maintenance schedule
  • Conducts vehicle test drives and ensures all speed limits all other rules of the road are followed.
  • Negotiates sale closure in a clear, concise, and highly ethical fashion
  • Maintains accurate sales documentation
  • Follow up on all sales leads from a variety of sources (phone, walk-ins, newspaper ads, referrals, etc.
  • Addresses customer concerns.
  • Watches all areas of the sales lot and showroom.
  • Records all guests on the sales lot and showroom floor by identifying factors and the Salesperson responsible for the guests.
  • Notifies Sales Management of prospects on the lot or in the showroom and the salesperson assisting.
  • Communicates to Sales Managers when a guest needs assistance.
  • Enhance guests’ experiences in any way possible for both New and Pre-Owned Departments when needed.
  • Acts as the eyes and ears for Management in regards to customer non-verbal’s or overheard comments during the sales process.
  • Walk all guests to requested destination (i.e. Parts Department, Service Department, and Finance Department). 

Job Requirements

  •  A minimum of Grade 12
  • Proven sales experience, preferably in the automotive industry(but we will train the right person)
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
  • Excellent follow through skills
  • Neat, clean, and professional appearance
  • Ability to understand and follow instructions
  • Strong record of positive Customer Service results
  • Must be able to work some Sundays and on Saturdays
  • Team oriented
  • Submit to and successfully complete MVR, background check, and pre-employment drug test
  • Valid driver's license with good driving record
 
Benefits 

  • Paid training from our team of experienced managers 
  • Medical coverage, with company match
  • Provident Fund, with company portion
  • Employee discounts on vehicle purchases, parts and service 
  • Paid-time-off
  • Comprehensive employee recognition programs.
  • Opportunities for career advancement.

 

 

All applications should be forwarded to Deon Bronkhorst by the 31  of May  2017 on dbronkhorst@imperialgm.co.za.

**Please no phone calls or personal submissions.


 Interval Vacancy-Automotive Service Advisor

Imperial GM in Bloemfontein, Free State, is looking for Automotive Service Advisor with proven track record to join our team. http://www.imperialgmbloemfontein.co.za/


 ​​Primary Duties and Responsibilities (details of the basic job functions):

 

  • Meets and greets customers
  • Answers phone and sets appointments
  • Makes service recommendations and reviews maintenance schedule with customer.
  • Completes service request and maintains and processes all necessary paperwork
  • Communicates between the Service Technician and the customer regarding problems with the vehicles and presents factual, situational information to customer
  • Follows up on repairs with technicians and keeps customers informed of work status and progress
  • Processes all customer payment transactions at the Service Center
  • Makes recommendations regarding parts pricing and determining appropriate profit margins

 

 

Work Environment

  • Exposure to loud noises and odors intermittently in the shop environment. This position may require working long hours as well as evening and weekend hours. Limited travel required.
 

Required Qualifications (these are the minimum requirements to qualify):

  • Education (include minimum education and any licensing/certifications):
  • High School diploma – Grade 12, Technical school graduate/certification
  • Must have and maintain a valid Driver’s License
 

Experience:

  • 1+ years of directly related experience with automotive and/or truck systems and technical resources that includes sales and service responsibilities and provided exposure to business fundamentals such as parts pricing and determining profit margins.
 

Knowledge and Skills:

  • Demonstrated sales skills and ability to make appropriate service recommendations to Members and customers
  • Basic mechanical ability and/or ability to understand mechanical repair and service processes and procedures in order to understand and relay this information to Customers and communicate effectively with Service Technicians
  • Good verbal and written communication skills
  • Solid keyboard skills with ability to enter data accurately and efficiently
  • Ability to solve problems in an efficient and effective manner

     

Benefits: 

 

  • Medical coverage, with company match
  • Provident Fund, with company portion
  • Employee discounts on vehicle purchases, parts and service
  • Paid-time-off
  • Comprehensive employee recognition programs.
  • Opportunities for career advancement.

 

 

All applications should be forwarded to Eben Theron by 31 May 2017 on etheron@imperialgm.co.za

**Please no phone calls or in person submittals 

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